# Cannabis Customer Loyalty Stamps

**WORKING WITH STAMPS (CUSTOMER STORE VISITS)**

1. Existing Customer

When an existing customer makes a purchase and there is at least one cannabis item on the receipt, one stamp (one visit) will be added to the customer’s account by the system **automatically**.

If there is no cannabis item on the receipt the stamps must be added to customers **manually**.

First, you select the customer. To do so, click on the \<Customer> tab.

![](/files/JMA94gN7EeUF2eVwxwCF)

Type in the customer’s phone number or name and then select the customer.

![](/files/PfrmaLaFOjUx8joAs2Cb)

The customer’s name will be seen on the top of the receipt.

![](/files/TYozgtl2wcJVP3TDFFKa)

After that, click on the customer’s name and go to the \<Customer Rewards> tab.

![](/files/2sBVdwDhJIs8g6mwvLIf)

To add one stamp to the customer you must click on the orange box and click “Yes”.

Then you close the customer window and continue with the receipt as usual.

2. New Customer

If it is a new customer who wants to sign up for the program, they can be added from the till:

Go to the \<Customer> tab and click on the “Add Customer” button.

![](/files/fwB2hKmG6DrkdkT0WrJP)

After saving the customer you will see the newly created customer’s name on the top of the receipt.

If the customer doesn’t want to buy anything right away, that’s okay. To add one stamp just for visiting the store, you click on the customer’s name. In the \<Rewards> tab, you add the new stamp by clicking the orange box.

Close the Customer form and clear the receipt. Or continue with receipt as usual.

3. Visits Redemption

After 5 visits, when a customer gets selected, you will see the note that the customer is eligible for a discount.

![](/files/ImTen3vnCvMUAE82SwQT)

You click on the customer’s name, go to the \<Rewards> tab, and click on the “5%” discount button.

![](/files/0scsdYRYIj17Fg5W8g1a)

After that, the 5% discount will be applied to the customer’s net total (total price before tax).

![](/files/Hw8B9cssSkPMwUsXsK88)

After the discount has been applied, the customer’s stamps will be cleared out.

![](/files/Xy00pWccNGR8GYUkTiTi)

The customer may want to skip stamps redemption and continue to collect more stamps toward a 10% or 15% discount.


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